Home  Home Image  










STATE OF THE CO-OP
BY C
EO ROGER ANDRADE

Archive:

May 26, 2020      May 18, 2020      May 11, 2020     May 4, 2020     April 27, 2020     April 20, 2020          

April 13, 2020     April 6, 2020     March 30, 2020     March 25, 2020   June 1, 2020

 
EMERGENCY DEFERRED PAYMENTS
If your income has been adversely affected due to the pandemic, let your cooperative help alleviate its effect. We are offering extra time for you to pay your RGEC bill. Please contact your local Customer Service Representative by email or phone (www.riogrande.coop/contact/) prior to the due date of the bill. This applies to Residential customers only.
 
ALTERNATIVE WAYS OF CONDUCTING BUSINESS
SECURE PAY SYSTEM

888-259-9084
PRESS 1
to check your account status or make a one-time payment
PRESS 2
to update your phone number
PRESS 3
to create or update your pin
PRESS 4
to update your bank draft or credit card information
PRESS 8
to repeat the menu
SMARTHUB


 
PAY YOUR BILL

MONITOR USAGE

REPORT AN OUTAGE

AND MORE!
EMAIL A CUSTOMER SERVICE REP.

Alpine
Brackettville
Carrizo Springs
Dell City
Fort Stockton
CALL DISPATCH 24/7



800-749-1509
       
COVID-19 UPDATES
IN CO-OP COUNTRY
TEXAS -879,994* NEW MEXICO -  43,826*

Brewster County - 249
Crockett County - 166
Culberson County - 101
Dimmit County - 292
City of Carrizo Springs
Edwards County - 72
El Paso County -43,425
Hudspeth County - 106
Jeff Davis County - 23
Kinney County - 79
Maverick County - 4,232
Pecos County - 508
Presidio County - 133
Reeves County - 271
Terrell County - 4
Uvalde County - 833
Val Verde County - 2,562
Webb County - 15,175
Zavala County - 466
Eddy County - 1,481
Otero County - 513

*as reported by the Texas Department of State Health Services *as reported by the New Mexico Department of Health

   
COVID-19 INFORMATION
Practice social distancing by putting space between yourself and others. Continue to practice healthy habits to help slow the spread of COVID-19. Much is unknown about how coronavirus (COVID-19) spreads. We believe it spreads mostly from person to person through respiratory droplets produced when someone who is sick coughs or sneezes.You can help prevent the spread of respiratory illnesses like COVID-19 by following simple daily precautions.

     - Wash your hands for at least 20 seconds
     - Clean and disinfect frequently used surfaces
     - Stay home if you're sick
     - Avoid touching your face

Learn more about staying safe and healthy at cdc.gov/covid19




Take action to slow the spread of COVID-19 by wearing a cloth face covering in public spaces, keeping at least 6 feet of physical distance, and frequently washing your hands. Do not buy surgical masks to use as a face covering. Those are intended for healthcare workers and first responders. Many items you may already have in your home can be used to create face coverings. Learn more at https://bit.ly/2Ravt42.
Everyone reacts differently to stressfull situations like COVID-19. You may feel anxious, mad, sad, or overwhelmed. Find ways to reduce your stress to help yourself and the people you care about.

Learn more about stress and coping during the COVID-19 outbreak by visiting, www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html